2/12/2023 0 Comments Word toolbar disappears mac![]() We are extremely sorry for trouble caused to you. I just hope it doesn't randomly happen again at some point. ha Any thoughts on if this is a bug of some kind between the OS and Microsoft, or perhaps something else is going on? I'm planning on uninstalling and reinstalling the software in hopes that it doesn't happen again. I hope this all makes sense the way I described it. ![]() I've seen articles where someone experienced the same kind of thing happening. Maybe it was a glitch with this one file? IDK. I tried testing another file and could not replicate the issue. He also uses an external hard drive where he saves the file. He uses and iMac with the latest Big Sur OS. It's as if the file just disappears randomly. Also, when we checked locations the file is no longer there where it should be. This user said he has not moved or deleted the file. It seems like something happens during the save process with this particular file, but I'm not sure. ![]() The list shows a reference to the file, but can't find it to open. It kept giving errors permissions errors and cannot find file errors when trying to open the doc next time from the recent list. It normally asks if you want to save and you choose yes or no. He's not using iCloud either for anything. I had a user here where I work experience a file disappearing from his iMac after clicking on the red "x" to close the Word doc before saving.
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